Terms & Conditions

These Terms & Conditions apply to your use of this web site irrespective of whether you have elected to click on the "Terms & Conditions" links which appear on the site. The links having been drawn to your attention, you are deemed to have notice of these Terms & Conditions.

Our standard terms and conditions applicable to vehicle glass repair and vehicle glass replacement services are as follows:

1.  AB Screens of Nottingham shall undertake, in accordance with the terms of this Agreement the repair or replacement of vehicle glass.

2.  Our contract is with you the motorist , contractor or owner of the vehicle. You agree to pay us the amount specified on the invoice or delivery note.

3.  If you have comprehensive car insurance you may be liable for the first portion of your claim (the “excess”). The exact amount of the excess will be specified in your insurance policy. Unless you have already paid the excess to us, you must pay the excess at the time of completion of the vehicle glass repair or the vehicle glass replacement unless we agree to invoice you separately.

4.  If you and your insurer or account operator have authorised us to do so we will seek payment of our fee directly from your insurer or account operator on your behalf and you hereby authorise us to do so. If, for what ever reason (including, for example, where we have indicated to you on behalf of the insurer that your claim will be paid by the insurer) your insurer or account operator refuses to pay, you will be liable for our fee.

5.  If there is no direct billing arrangement in place payment is due at the time of the repair or replacement unless otherwise agreed in advance.

6.  All prices include fitting but exclude any additional trims and clips that may be required. Diffrent prices apply to insurance claims. Prices are for standard working hours being Monday - Friday 7.00am - 5.00pm and Saturday 7.00am - 12.30 excluding bank hoildays. Payment must be made at the time of installation.

7. A B Screens of Nottingham retains the title in all goods supplied untill full payment is received.

8. All our work is covered by a 12 month guarantee

9. Failure to cancel appointment within 4 hours of appointment time will incur a standard administration charge of £30.00 unless otherwise agreed.

10.  We always endeavour to ensure customer satisfaction however if there are aspects of our service you wish to complain about please telephone 0800 9800 646. English law shall apply to any issue or dispute arising.